Frequently Asked Questions

My rate is £35 per hour.

You can book me for 1 hour a month or 20+ hours a month.  That is what is brilliant about using a Virtual Assistant, you can set yourself a budget that works for you!

We sure can, but I do charge for my travelling time as well as our meeting time.

After our initial 15 minute chat to see if we would work well together, I do charge for all phone calls. Emails work great, we can keep everything together and it's easier an quicker for both of us.

I ask that all payments are made within 48 hours of receiving your invoice.  My bank details will be on each invoice.

Within 24 hours of me receiving everything I need from you.

After I have everything I need to get your work done, I aim to get it completed within 72 hours for Ad-hoc hours, for clients on retainers I aim to complete the work within 24-48 hours.

Ad-hoc hours have their benefits, including the fact you can add or take hours away each week depending on what work you need doing, or what your budget allows. Retainer hours guarantee us both a set amount of hours each month.  The work is prioritised over other Ad-Hoc hours.

I sure am. I can show you a copy of my insurance certificate if you'd like to see it.

I have completed a fully comprehensive GDPR course, and keep up to date with requirements regularly.